This Privacy Policy explains how NOOCON DOO Novi Sad ("we", "us", or "OpenClaw-Start.com") collects, uses, and protects information when you visit www.openclaw-start.com or purchase our digital products.
1. Who we are
OpenClaw-Start.com is a service of NOOCON DOO Novi Sad, Bulevard Jase Tomica 5, Novi Sad 21000, Serbia. You can contact us at hello@openclaw.app.
2. Information we collect
- Order data: name, email, billing details — collected by our payment processor Digistore24 when you purchase the guide.
- Communications: any information you send us by email.
- Usage data: anonymized analytics such as pages visited, browser type, and approximate location.
3. How we use your information
- To deliver the products you purchased and provide customer support.
- To send transactional emails (receipts, download links, refund confirmations).
- To improve the website and our content.
- To comply with legal and tax obligations.
4. Payment processing
Payments are handled by Digistore24 GmbH, who acts as the reseller of record. We do not store credit card details. Please review the Digistore24 privacy policy for details on their processing.
5. Cookies & analytics
We use minimal cookies required to operate the site and may use privacy-friendly analytics to understand traffic. We do not sell your data to third parties.
6. Your rights (GDPR)
You have the right to access, correct, or delete your personal data, and to object to or restrict its processing. Email hello@openclaw.app and we will respond within 30 days.
7. Data retention
We keep order records for as long as required by tax law (typically 10 years). Other personal data is deleted when no longer needed.
8. Changes to this policy
We may update this policy occasionally. The "Last updated" date at the top reflects the most recent revision.